醫美 / 牙醫 · AI 技術合夥人 Aesthetics / Dental · AI Technology Partner
你每天已在用的 LINE，
就是全診所的超級醫務助理
The LINE you already use daily
is your clinic's AI operations director
ProBrain 把護理長腦中的 SOP 變成全年無休的助理 — 系統穩定運作我們負責，你和你的團隊只要照顧病患。每一則術後關懷訊息，都是一張法律保護傘。 ProBrain turns your head nurse's SOP into a tireless 24/7 assistant — we keep the system running, you focus on patients. Every post-op care message is a legal safety net.
醫糾防火牆Malpractice Firewall
術後 Day 0/1/3/7/14 自動關懷，每則訊息都有不可竄改的時戳稽核。台灣醫糾平均判賠 NT$157 萬，ProBrain 一年不到 24 萬。 Auto care on Day 0/1/3/7/14 with tamper-proof timestamped audit. Average Taiwan malpractice award: NT$1.57M. ProBrain costs less than NT$240K/year.
情緒勞動外包Emotional Labor Offloaded
2025 年 Q1 近 4 個月流失 1,302 名護理師，3 月單月 548 人創 5 年新高（聯合報倡議家）。不是因為薪水，是情緒消耗。ProBrain 自動處理重複問題，讓護理師專注在真正需要人的地方。 1,302 nurses left in 4 months (Dec 2024–Mar 2025), with 548 in March alone — a 5-year high. Not salary, but emotional burnout. ProBrain handles repetitive work so nurses focus on what truly needs a human.
VIP 終身管理VIP Lifetime Management
超過一半 VIP 做完療程就消失。自動追蹤 30/60/90 天未回診，拉回 10 個就是上百萬。 Over half of VIPs vanish after treatment. Auto-track 30/60/90 day no-shows. Recovering 10 VIPs means millions in revenue.
個資法合規護身符Privacy Law Shield
病患在 LINE 點一下，1 分鐘簽完同意書、看自己的資料、申請刪除。違反個資法最高罰 100 萬，ProBrain 拿來就合規。 Patients tap once in LINE — sign consent, view their own data, request deletion in under a minute. Privacy law violations cost up to NT$1M; ProBrain is compliant out of the box.
六件最累的事，AI 在 LINE 裡幫你做完 Six exhausting jobs, all done inside LINE
72 小時術後自動關懷 72-Hour Post-Op Auto Care
比護理師更準時，比機器人更有溫度 More punctual than a nurse, warmer than a bot
- ✓ Day 0/1/3/7/14 自動排程 LINE 關懷訊息 Auto-scheduled LINE care on Day 0/1/3/7/14
- ✓ 多元情境模板（注射 / 光電 / 手術 / 植牙 / 矯正），口吻像護理師而不是機器人 A library of human-tone templates (injection/laser/surgery/implant/orthodontics) — sounds like your nurse, not a bot
- ✓ 數十項異常關鍵字三級分流（🟢正常 🟡注意 🔴緊急），清單持續擴充 Dozens of anomaly keywords, 3-tier triage (🟢Normal 🟡Warning 🔴Urgent), continuously expanded
- ✓ 每則回覆，AI 寫草稿 → 護理師核准（或編輯／拒絕）才送出。重要的事永遠是人在拍板 For every reply, AI drafts → your nurse approves (or edits / rejects) before it sends. Humans always make the call
- ✓ 紅警時「真人接手」一鍵 → 病患會收到「林護理師正在跟您聯繫」，AI 完全退場 On red alerts, one-tap "Human Takes Over" → patient sees "Nurse Lin is now with you", AI fully steps back
- ✓ 每位病患一條完整 LINE 對話 timeline + AI 草稿 + 護理師動作 + 時戳 = 不可竄改稽核（醫糾發生時直接調出） Each patient gets a full LINE conversation timeline + AI drafts + nurse actions + timestamps — tamper-proof audit ready for any dispute
院長每日早報 Director's Daily Brief
每天 8:30，一則 LINE 掌握全院營運 Every day at 8:30, one LINE message — full clinic overview
- 🔴 緊急Urgent 需要你確認的案件 + 法定回覆倒數Cases needing your review + legal response countdown
- 🟡 注意Warning VIP 療程到期 + 耗材快過期提醒VIP treatment expiring + inventory expiry alerts
- 🟢 正常Normal 新病患數、關懷發送率、回覆率New patients, care rate, response rate
- 📊 趨勢Trends 本週 vs 上週 VIP 流失率This week vs last week VIP churn
- 📡 情報Intel 衛福部公告變動 / 醫糾判決趨勢 / 法規修訂 — AI 每天幫你盯，重要的早報直接推給你MOHW updates / malpractice verdict trends / regulation changes — AI watches daily, critical items pushed in your morning brief
每天只需 2-4 分鐘 Just 2-4 minutes per day
PROBRAIN DAILY BRIEF — 08:30
高價耗材到期管控 High-Value Inventory Expiry Control
一支過期的玻尿酸就是一萬塊丟水裡 One expired filler is NT$10,000 down the drain
- ✓ 5 大耗材分類（玻尿酸/肉毒/植體/埋線/光電探頭） 5 categories (filler/botox/implant/thread/laser probe)
- ✓ 四級到期警報：30 → 14 → 7 天 → 已過期 4-tier expiry alerts: 30 → 14 → 7 days → expired
- ✓ 自動計算風險金額 + LINE 推播院長 Auto-calculate risk amount + LINE push to director
合規行銷引擎 Compliance Marketing Engine
一則貼文罰 5-25 萬，讓 AI 幫你守住紅線 One post fined NT$50K-250K — let AI guard the line
- ✓ 上百項醫療廣告禁止用語自動攔截，清單持續擴充 Hundreds of banned medical ad terms auto-blocked, continuously expanded
- ✓ 數十組高風險用語 → 自動建議合規替代 Dozens of high-risk phrases → auto-suggest compliant alternatives
- ✓ 護理師口述 → AI 生成合規衛教 → 院長核准 → 發布 Nurse dictates → AI drafts compliant copy → director approves → publish
「本院採用最先進技術，保證術後零恢復期」"Most advanced technology, guaranteed zero recovery"
⚠️ 違規：「最先進」「保證」「零恢復期」⚠️ Violation: "most advanced" "guaranteed" "zero recovery"
「本院採用新式微創技術，多數患者術後恢復期約 3-5 天，實際情況因個人體質而異」"We use minimally invasive techniques. Most patients recover in 3-5 days, results vary by individual."
✅ 合規通過✅ Compliance passed
醫護人事引擎 Medical Staff HR Engine
護理師在 LINE 群組說「明天請假」，系統自動搞定 "Taking leave tomorrow" in LINE group → system handles it
- ✓ 自然語意請假 → AI 解析 → 主管一鍵核准 Natural language leave request → AI parses → one-tap approval
- ✓ 跨院人力缺口通知 + 自動推薦調度 Cross-clinic gap alert + auto-suggest staffing
- ✓ SOP 隨身導師 — 新人在 LINE 問，AI 即時答 SOP mentor — new hires ask in LINE, AI answers instantly
個資法合規護身符 Privacy Law Shield
病患在 LINE 點一下，個資法直接合規 — 不用印紙、不用追病患補簽 Patients tap once in LINE, you're privacy-law compliant — no paper, no chasing signatures
- ✓ 電子同意書：病患在 LINE 內 1 分鐘簽完，蒐集條款全帶入，符合個資法 §6 E-consent: Patient signs in LINE in under a minute, all collection clauses pre-filled, meets PDPA §6
- ✓ 病患自助查看資料：診所對我存了什麼？病患自己看 + 一鍵下載 — 信任感直接拉滿 Self-service data access: Patient sees what the clinic stores + one-tap download — trust skyrockets
- ✓ 6 大權利申請：查詢 / 補正 / 複製 / 停止處理 / 刪除 / 告知，全部在 LINE 內提交 6 patient rights: Inquire / correct / copy / stop processing / delete / notify — all submitted in LINE
- ✓ 不可竄改稽核：每筆同意紀錄、權利申請都有時戳鎖鏈，醫糾或主管機關來查時直接調出 Tamper-proof audit: Every consent and rights request has a timestamped chain — pull instantly for any dispute or audit
違反個資法最高罰 100 萬 / 件 — 多數診所目前根本沒做，ProBrain 拿來就合規 PDPA violations cost up to NT$1M each — most clinics aren't compliant; ProBrain is, out of the box
病患在 LINE 看到WHAT THE PATIENT SEES IN LINE
📝 電子同意書（含 11 項蒐集條款）E-consent (11 collection clauses)
勾選 → 簽名 → 完成 · 約 60 秒Tick → sign → done · ~60 sec
📂 看自己的資料View my data
姓名 / 病歷摘要 / 同意書紀錄 / 一鍵下載 CSVName / case summary / consent log / one-tap CSV
⚖️ 提交個資權利申請Submit a privacy rights request
查詢 · 補正 · 複製 · 停止 · 刪除 · 告知Inquire · correct · copy · stop · delete · notify
選一個適合你診所的方案 Choose the right plan for your clinic
月費已包含正常使用範圍的所有 AI 運算成本，沒有額外計費 — 不會月底再來一張陌生的雲端帳單。 Your monthly fee covers all AI compute within normal usage — no surprise cloud bills at month end.
診所版Clinic Edition
任何單一診所Any single clinic
一次性導入費 NT$150,000 One-time setup fee NT$150,000
- ✅ 術後自動關懷 Day 0/1/3/7/14Post-op care Day 0/1/3/7/14
- ✅ 異常偵測 + 人工確認Anomaly detection + human review
- ✅ 院長每日早報（基礎版）Daily director brief (basic)
- ✅ VIP 基礎喚回VIP basic recall
- ✅ 基礎合規過濾Basic compliance filter
- ✅ 個資法合規模組（同意書 / 自助查資料 / 6 大權利申請）Privacy law module (consent / self-service data / 6 rights)
- 升級專業版解鎖：耗材管控、人事引擎、KPI 儀表板、醫療新知監測⋯Upgrade to Pro: inventory, HR engine, KPI dashboard, medical-news monitoring…
專業版Professional
想要完整引擎的單一或多院診所Full-engine for single or multi-clinic
一次性導入費 NT$300,000 One-time setup fee NT$300,000
- ✅ 術後自動關懷 Day 0/1/3/7/14/30（比診所版多到 Day 30）Post-op care Day 0/1/3/7/14/30 (extended through Day 30)
- ✅ 異常偵測 + 人工確認Anomaly detection + human review
- ✅ 院長每日早報（完整版）Daily director brief (full)
- ✅ VIP RFM 精準喚回VIP RFM precision recall
- ✅ 合規行銷引擎（AI 生成）Compliance marketing engine (AI)
- ✅ 耗材到期管控Inventory expiry control
- ✅ 醫護人事引擎Medical staff HR engine
- ✅ 個資法合規模組（完整版：含稽核日誌與權利申請工作流）Privacy law module (full: audit log + rights workflow)
- ✅ 醫療新知 / 法規 / 醫糾判決 每日早報情報Daily intel: medical news / regulations / verdicts
- ✅ KPI 儀表板KPI dashboard
聯盟版Alliance
2+ 院集團2+ clinic group
一次性導入費 NT$500,000+ One-time setup fee NT$500,000+
含 2 院，每多一院 +NT$15,000 Includes 2 clinics, +NT$15,000 per additional
- ✅ 所有專業版功能All Professional features
- ✅ 跨院病患轉移Cross-clinic patient transfer
- ✅ 跨院排班 + 候補池Cross-clinic scheduling + standby pool
- ✅ 跨院 VIP 共享Cross-clinic VIP sharing
- ✅ 客製化 AI 知識庫Custom AI knowledge base
- ✅ 專屬客戶成功經理Dedicated CSM
💡 導入費可分三期：簽約 1/3 → 上線 1/3 → 30 天見效後 1/3 💡 Setup fee payable in 3 installments: 1/3 at signing → 1/3 at launch → 1/3 after 30-day results
📊 首年費用參考 ↓ 📊 First-year cost reference ↓
診所版 NT$267,600（導入 15 萬 + 月費 9,800×12）/ 專業版 NT$537,600 / 聯盟版洽談 Clinic: NT$267,600 (setup 150K + 9,800×12) / Pro: NT$537,600 / Alliance: contact us
這些數字不是要嚇你——是想幫你把錢花在真正重要的地方。 These numbers aren't meant to scare you — they're here to help you invest where it truly matters.
一位諮詢師月薪Consultant salary
NT$45K-73K
醫糾平均判賠Avg. malpractice award
NT$157 萬NT$1.57M
一支過期玻尿酸Expired filler
NT$1-2 萬NT$10K–20K
ProBrain 專業版月費ProBrain Pro
NT$19,800
你的病患資料，存台灣、嚴格隔離、可隨時匯出 Your patient data — Taiwan-hosted, strictly isolated, exportable anytime
資料存台灣，不出國Data Stays in Taiwan
所有資料存在台灣 Google Cloud 機房，每家診所嚴格隔離（只看得到自己的資料）。隨時可匯出全部資料 (CSV / JSON)，退訂後 30 天內刪除。All data resides in Taiwan-region Google Cloud, with strict per-clinic isolation (you only see your own). Export everything anytime (CSV/JSON); deleted within 30 days of cancellation.
每則訊息都有紀錄Every Message Is Recorded
所有關懷訊息都有完整時間戳與 SHA-256 雜湊驗證，遇到醫糾就是你的舉證基礎。Every care message is logged with complete timestamps and SHA-256 hash verification — your evidence foundation if disputes arise.
重要的事，人來決定Humans Make the Big Calls
AI 處理 80% 日常瑣事，但緊急狀況一定由護理師親自判斷。AI handles 80% of routine work. Urgent cases always go to your nurse for human judgment.
多層備援，不輕易中斷Multi-Layer Fallback
主備援 AI 自動切換 — 主要模型異常時，秒級切到備用，病患不會收到「系統忙線中」這種訊息。Multi-tier AI failover — when the primary model fails, instant switch to backup. Patients never see "system busy" errors.
四週導入，第一週就能看到結果 4-Week Deployment — Results from Week 1
帳號建立
LINE 綁定Account setup
LINE binding
系統設定
知識庫匯入Config
Knowledge import
試跑監控
調整參數Pilot run
Fine-tune
驗收
ROI 報告Review
ROI Report
1,302
名護理師 4 個月內離開臨床nurses left clinical work in 4 months
— 2025 Q1，聯合報倡議家2025 Q1, UDN
10.7%
2024 年醫學中心護理離職率2024 medical center nurse turnover
— 護師公會全聯會Taiwan Nurses Union
600億$2B
2024 台灣醫美市場規模2024 Taiwan aesthetics market
— TEJ，年成長 11.8%TEJ, +11.8% YoY
6,969
家牙醫診所，6 成單醫師
ProBrain 同時服務醫美與牙醫dental clinics, 60% solo-doctor
ProBrain serves both aesthetics & dental
— 2025，衛福部2025, MOHW
先來聊聊，看你的診所適不適合 Let's talk first — see if it fits your clinic
不需要一次為整個聯盟做大決定。我們先用 30 分鐘了解你最痛的事，再決定下一步。早鳥名單先排隊，正式試點開放時優先通知。 No need to commit your whole alliance at once. We start with a 30-min call to understand your biggest pain. Early-bird list gets first dibs when pilot slots open.
坦白說：ProBrain 是新產品，還沒有成功案例可以給你看。我們會把產品穩定性做到夠強之後再正式收費 — 早鳥名單會在試點開跑時拿到最優惠的條件，包括首月成效不如預期可全額退費的承諾。 Honest note: ProBrain is new and I don't have case studies yet. We're stabilizing the product before charging formally. Early-bird signers get the best terms when pilots open — including a full refund if month-one results miss expectations.
- ✓ 第一步：30 分鐘免費諮詢，了解你的狀況Step 1: 30-min free call to understand your situation
- ✓ 第二步：早鳥名單登記，試點名額開放時優先聯繫Step 2: Join early-bird list, first to be contacted when pilots open
- ✓ 第三步：試點上線後，首月看不到效果可全額退費Step 3: Once piloting, full refund if month-one results miss target
- ✓ 資料保護：存台灣 GCP、嚴格隔離、退訂 30 天內刪除Data: Taiwan GCP, strictly isolated, deleted within 30 days of cancellation
預約 30 分鐘免費諮詢Book a 30-min Free Call
了解你的狀況，給出具體建議Understand your situation, get tailored advice
選擇時段Pick a Time常見問題 FAQ
ProBrain 和一般 CRM 有什麼不同？ How is ProBrain different from a regular CRM? ▼
CRM 是你自己要去操作的系統；ProBrain 是主動幫你做事的 AI。它會自動在 LINE 上關懷術後病患、攔截異常、管控耗材到期日、處理個資權利申請，不需要護理師每天手動點。 A CRM is a system you operate. ProBrain is an AI that acts for you — it automatically follows up with post-op patients on LINE, flags anomalies, and manages inventory expiry without manual work.
我的病患資料安全嗎？ Is my patient data secure? ▼
您的資料存在台灣 Google Cloud 機房（不出國），用業界標準的多租戶隔離技術 — 每家診所只看得到自己的資料。任何時候都可以匯出全部資料 (CSV / JSON)，退訂後 30 天內刪除。我們是有資料庫管理員權限的服務商（坦白告訴你，沒這個權限沒辦法做維運），但每一次後台存取都有完整稽核日誌可以查 — 我們從未也不會碰你的病患資料。月費已包含正常使用範圍的所有 AI 運算成本，沒有額外計費。 Your data lives in Taiwan-region Google Cloud (never leaves Taiwan), with industry-standard multi-tenant isolation — each clinic only sees its own data. You can export everything (CSV/JSON) at any time, and data is deleted within 30 days of cancellation. As your service provider we hold DBA-level credentials (we can't operate the system without them), but every backend access is fully audit-logged — we don't and won't touch your patient data. Your monthly fee covers all AI compute within normal usage; no surprise bills.
試點不滿意怎麼辦？資料拿得回去嗎？ What if I'm not satisfied? Can I get my data back? ▼
首月看不到效果可全額退費。任何時候你都可以一鍵匯出全部資料 (CSV / JSON)；退訂後 30 天內，我們從台灣 GCP 上完整刪除你的資料並提供刪除證明。沒有資料綁架。 Full refund if month-one results miss target. You can export all data (CSV/JSON) at any time; within 30 days of cancellation, your data is fully deleted from Taiwan GCP with a deletion certificate. No data lock-in.
個資法合規模組到底是什麼？ What exactly is the Privacy Law module? ▼
病患在 LINE 點一個連結就會打開三件事：(1) 簽電子同意書（11 項蒐集條款，1 分鐘簽完）、(2) 看自己的資料 + 一鍵下載、(3) 提交個資 6 大權利申請（查詢／補正／複製／停止／刪除／告知）。所有事件都有不可竄改稽核 — 主管機關來查或醫糾發生時，整段紀錄直接調出。違反個資法最高罰 100 萬，這個模組讓你拿來就合規。 Patients tap one link in LINE and get three things: (1) sign e-consent (11 collection clauses, ~60 sec), (2) view their own data + one-tap CSV download, (3) submit any of 6 privacy rights (inquire/correct/copy/stop/delete/notify). Every action has tamper-proof audit logs — instantly pullable for regulators or any dispute. PDPA fines run up to NT$1M; this module makes you compliant out of the box.